**_Chandler Macleod has an exciting opportunity available for Customer Experience Administrators to join one of our client's team in Ballarat._**
- The opportunity_
**_What we are Looking for _**
- Exceptional written and verbal communication skills
- Can demonstrate a customer first culture and ensure customer expectations are met
- Exceptional attention to detail with accuracy for data entry and case management
- Passionate about customer service and providing positive, helpful friendly support with the ability to remain calm under pressure
- Ability to problem solve and provide innovation solutions to customer problems.
**_ Responsibilities and Key Deliverables _**
The core responsibilities of the Customer Experience Administrator include:
- Maintain and update salesforce with contact details
- Contact customers to obtain additional details
- Responding to follow-ups as per the schedule
- Other ad-hoc tasks as required.
**_ What we Offer: _**
- Working within a growing and supportive team of enthusiastic professionals with highly skilled leaders in an environment that will support your growth and development.
- Balanced work life commitment
For more information, please contact Kay Prado at Chandler Macleod.
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