Our organisation is seeking an experienced professional to join our team as a Billing and Commercial Officer. As a key member of the team, you will be responsible for delivering accurate and timely billing services to our customers.
* We are looking for someone who is proactive, has a strong sense of initiative, and can work independently within a fast-paced environment. You should have excellent communication skills, both verbal and written, and be able to effectively manage multiple tasks and priorities.
* The ideal candidate will have experience with data management tools and technologies, including SQL and Python programming languages, and Excel capabilities. You should also have a general understanding of the electricity market and its regulatory framework.
Responsibilities:
* Deliver accurate and timely billing services to customers
* Manage all aspects of billing across the customer lifecycle
* Support C&I billing operations, including account management and product audits
* Perform ad-hoc billing tasks to investigate and resolve issues or exceptions
* Manage monthly C&I billing activities and maintain associated dashboards
* Execute billing tasks for off-market customers and maintain associated dashboards
* Oversee mass market billing activities and maintain associated dashboards
Requirements:
* Energetic and positive mindset
* Excellent communication skills, both verbal and written
* Ability to work independently and collaboratively within a fast-paced environment
* Proactive approach with a strong sense of initiative
* High attention to detail with a strong commitment to follow-through and task completion
* Proficient in Microsoft Office Suite and general IT proficiency
* Experience with data management tools and technologies, including SQL and Python programming languages
* General understanding of the electricity market and its regulatory framework
At our organisation, we value diversity and inclusion and offer a supportive and collaborative work environment where your contributions are valued and recognised. We believe in investing in our employees' development and provide opportunities for growth and professional advancement.
We are committed to providing sustainable and clean energy solutions to our customers and strive to create a greener and cleaner future. If you share our vision and values, please submit your application today!