A leading technology company in Canberra is seeking a Service Desk Analyst to join their Level 2 Service Desk. The ideal candidate will have 3-5 years of experience providing advanced technical support, resolving complex IT issues in a dynamic environment. Responsibilities include monitoring and resolving incidents related to storage technologies, applications, and operating systems, while participating in a 24/7 support cycle. An Australian citizenship and a current baseline security clearance are required.#J-18808-Ljbffr