Join to apply for the Retention Team Leader role at News Corp Australia1 month ago Be among the first 25 applicantsJoin to apply for the Retention Team Leader role at News Corp AustraliaWhat's the role?As a Retention Team Leader in our contact centre, you will play a crucial role in leading a team dedicated to engaging customers and addressing their needs effectively.What's the role?As a Retention Team Leader in our contact centre, you will play a crucial role in leading a team dedicated to engaging customers and addressing their needs effectively.You will employ strategic thinking to identify opportunities for leading and motivating a team to achieve retention goals, analyzing customer behavior and feedback, implementing effective retention strategies, and collaborating with other departments to enhance customer satisfaction and loyalty.Who are you?Team leadership experienceLeadership, motivational, customer advocacy, and relationship building skills.Strong oral and written communication skillsSelf-motivated and results-orientedProduct knowledge and industry experienceEmployee training experienceNews BenefitsNews Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:Exclusively ours - Access to publications and products from across the News Corp familyHealth & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.Helping you grow - Development opportunities (including diversity and inclusion - focused education series) and recognitionFinancial wellbeing - Support on making the most of your moneyPerks & discounts - Exclusive offers across a range of products and servicesGiving back - Make a difference to our communities.Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents’ roomsWho are we?We are proud to be Australia’s most impactful media group, we’re even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.What’s next?Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careersOur Commitment to Diversity, Equity and Inclusion We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the DEI section.CategoryState & Community MastheadsSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesIndustriesMedia ProductionReferrals increase your chances of interviewing at News Corp Australia by 2xGet notified about new Marketing Team Lead jobs in Adelaide, South Australia, Australia.Senior Manager, Marketing and CommunicationsAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 2 weeks agoLead Strategist - eCommerce Growth MarketingAdelaide, South Australia, Australia 6 months agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia A$100,000.00-A$120,000.00 2 weeks ago Director of Growth & Marketing | Group-Level Role | Build the $100M+ Growth EngineAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 3 weeks agoSenior Manager – Marketing, Communications & Government Relations - Cancer CouncilAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 3 weeks agoSenior Developer Marketing Manager (Fixed Term until Dec 2025)Adelaide, South Australia, Australia 1 week agoGeneral Manager - Digital and Cloud TechnologyAdelaide, South Australia, Australia 2 months agoSenior Manager, Business Development - APJAdelaide, South Australia, Australia 2 weeks agoHead Coach (Store Manager) - Burnside VillageDulwich, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 14 hours agoState Manager Sales & Operations South Australia CEO/GM | Build & Scale a Serious Business | High-Reward, High-Ownership RoleAdelaide, South Australia, Australia 1 month agoParalowie, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 months agoAdelaide, South Australia, Australia A$70,000.00-A$70,000.00 4 weeks agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 weeks agoAdelaide, South Australia, Australia 1 day agoWe’re unlocking community knowledge in a new way. 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