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Service support officer

Metro North Hospital & Health Service
Posted: 18 December
Offer description

About the role

Permanent full time opportunity to provide a high level of confidential secretarial and administrative support to the Director, School Dental Service (SDS) and support the service to provide an excellent quality of customer service and deliver a positive patient experience.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

* Manage and organise all aspects of the office of the Director, SDS and provide dynamic, high-level business and executive support.
* Apply effective project management, change management, communication, and problem-solving skills to undertake projects as directed by the Director, SDS.
* Perform confidential secretarial and administrative duties as required by the Director, SDS whilst operating with a high level of independence, including coordination and preparation for meetings, collation of agendas, accurate minute taking on a senior level, diary and travel management, preparation of correspondence and other administrative functions as delegated.
* Identify, monitor, and attend to urgent enquiries and issues on behalf of the Director, SDS, assuming an appropriate level of autonomy and self-directedness to issue resolution.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

* Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
* Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
* Flexible working arrangements and competitive salary rates with annual incremental increases
* Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here:

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

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