Work for a global multinational
- Malaga location
**About Our Client**:
Work with this large multinational engineering business specialising in advanced materials science, engineering and manufacturing. The company is well known for its innovative products and solutions,
Day to day duties involve:
- Provide Account management and quality customer service to local, national and international customers and distributers with enquires in an productive, positive and professional manner
- Liaising and communicating with internal stakeholders (such as production and logistics department) to ensure client's deadlines and expectations are met.
- Responding to tender and quotations requests and support mid-level dispute resolution and liasise closely with client.
- Focus on improved customer service initiatives by streamlining sales, order management processes, and resolve customer complaints while prioritizing customer satisfaction and loyalty.
- Provide effective and efficient administration support as required
- Sales & Finance Administration:
- Check and confirm customer account status, discount, inventory & pricing
- Data Entry for entire production and release order to warehouse via Pronto
- Review Pending Invoice Register on a daily basis to ensure orders have been processed and/or accounted for or despatched
- Keep track of pre-payment customers for payment and inform production accordingly
- Actively participate in team meeting and contribute to the goals and objectives of the office administration team including production and dispatch team
- Review and update invoice date/details including shipping details and Merge documents of orders been despatched for Finance Team and assist Finance Team with reporting
**The Successful Applicant**:
We are looking for an experienced individual with exceptional customer service skills, who will build relationships with existing customers and be able to identify opportunities for sales growth through value selling.
Experience with PRONTO would be highly advantageous.
**What's on Offer**:
- Malaga location with onsite parking
- Work for a large multinational
📌 Inside Sales Representative
🏢 Page Personnel
📍 Malaga