Alternate Workers’ Compensation Programs Specialist
This role involves supporting clients in exploring all available large employer premium arrangements within the Australian workers’ compensation market to ensure sound governance and the application of ongoing due diligence.
The successful candidate will have a strong understanding of the evolving workers’ compensation landscape and will take the lead in developing proactive solutions for clients.
Key responsibilities include:
* Leading feasibility assessments and strategic planning for client workers’ compensation programs
* Advising clients on eligibility criteria and regulatory requirements for all available large employer alternate workers’ compensation (WC) arrangements
* Enhancing tailored roadmaps, including financial modeling, preparedness assessments, and application support
* Liaising with regulators and stakeholders to ensure adherence to regulatory obligations
* Providing ongoing advisory support for clients insured under all available large employer arrangements, including claims governance, reporting, and audit readiness
* Collaborating with internal teams and external partners to deliver integrated risk solutions
* Maximizing brand exposure through regular industry insight articles published on our social media platforms
* Identifying expansion opportunities in line with changing market conditions and developing service offerings to assist our clients accordingly
* Managing key insurer partners and general broking relationships
* Onboarding major clients into the Workplace Risk practice
* Collating responses to Requests for Proposals (RFPs) in collaboration with subject matter experts across the national practice
* Managing key client programs featuring alternate workers’ compensation arrangements
* Developing and executing strategies to further embed solutions and frameworks within the broader Workplace Risk practice
The ideal candidate will have:
* Strong technical claims, premium, and self-insurance expertise across all Australasian jurisdictions
* Experience working across different large employer premium arrangements
* Experience consulting with jurisdictional workers’ compensation and safety regulators
* Growth mindset with experience in financial modelling and feasibility analysis
* Ability to communicate, present, and influence all levels of the organisation, including executive and C-suite
* Proven ability to articulate the distinct aspects of products and services
* Demonstrable experience in developing client-focused, differentiated, and achievable solutions
* Excellent listening, negotiation, and presentation skills
* Excellent verbal and written communication skills
* Exceptional client relationship skills; ability to develop strong relationships quickly and maximise resources effectively to achieve goals
* Proven success working in a fast-paced, high-pressure environment and self-sufficient
* Strong organisational abilities and flexibility to work in a performance-driven environment managing multiple deliverables
* Tertiary education relating to Workers’ Compensation, Injury Management, or Work Health & Safety will be highly regarded
* Education or training specific to sales, negotiations, or client relationship management will be highly regarded
This is a mid-to-senior level role that requires a strong understanding of the workers’ compensation market and the ability to provide expert advice to clients.
Job Requirements
To succeed in this role, you will need:
* Expert knowledge of workers’ compensation laws and regulations
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong organisational and time management skills
* Proven track record of delivering results in a fast-paced environment
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
About Us
We are a leading provider of workers’ compensation solutions, dedicated to helping clients manage their risk and protect their people.