Technical Writer and Content Manager
* Create high-quality technical content that drives business outcomes
* Collaborate with stakeholders to develop comprehensive documentation suites
The Qantas Group has a reputation for excellence in safety, operational reliability, engineering, and customer service. We're forward-thinking and not afraid to challenge the status quo. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers
This role involves technical writing, mixed media production, design, change management, editorial, and publishing support. You'll be responsible for authoring, editing, and publishing manual suites and associated notices across the business. This will involve controlling operating procedures, policy, processes, documentation, and system information while ensuring quality, compliance, and driving improvements to enhance operations.
Your technical publications portfolio will be diverse, spanning operational areas such as Engineering, Freight, Ground, and Flight Operations.
You'll have:
* Tertiary qualifications in communications, business, aviation management, change management, or related disciplines.
* Excellent literary aptitude with experience in technical writing.
* Aptitude for technology, with experience in document management/delivery systems, software applications, and authoring tools.
* Strong stakeholder engagement skills with the ability to communicate with stakeholders across all levels of the business.
* Demonstrated experience in making decisions in complex environments.
* Ability to plan and manage performance targets.
* Detailed knowledge of CASA regulations and aptitude to interpret legislative material.
* Must be available to undertake 4 concurrent days of after-hours and weekend publishing, providing on-call support services on a rotational basis once every 6-8 weeks.
Why this role?
You'll join a team where creativity and passion are encouraged. Our people come together to drive innovation and deliver successful outcomes. There are many different opportunities across our team, which means you'll be able to grow both personally and professionally.
We offer a range of benefits that extend well beyond travel, including flexible leave options, access to thousands of rewards, and support for your wellbeing.
Qantas is an equal opportunity employer, so by coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives, and promotes a culture of inclusion.
If you're ready to take on new challenges and make a meaningful contribution, submit your application today!
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