Who we are:
Hellyers Road Distillery is the home of Australia's Finest Aged Whisky. With a company history beginning in the 1950s in dairying, in 1997, we were one of the founding Australian Distilleries of the modern era of Australian Whisky. Our distillery in the North West Tasmania is Australia's oldest operating whisky distillery. Our Bond Store is unmatched in Australia for age and quality, with more than 5700 full size casks (and growing) and is estimated to hold more than 90% of Australian whisky aged 18 years or older in existence.
The volumes of whisky laid down have grown consistently over the last 10 years placing us to continue to increase the volume of premium aged whisky reaching maturity and allowing us to maintain our leadership in aged Australian whisky long into the future. Hellyers Road has been exporting globally for more than a decade. Our whiskies are internationally recognised for quality over a long period and in 2024 and 2025 we were the most awarded Australian distillery at the World Whiskies Awards.
Drawing on our dairy history we also produce Hellyers Road Tasmanian Whisky Cream, made with fresh Tasmanian Cream and Tasmanian whisky – winner of World's Best Cream Liqueur at the World Drinks Awards in 2024.
We are proudly of North West Tasmania.
We are custodians of a history and future based on Passion, Provenance and Patience. We want to work with people who share those qualities and who are passionate about wanting to work for Hellyers Road.
Role Overview:
The Production & Dispatch Operator plays a critical role in the smooth and efficient running of the Distillery's day- to-day operations. The position supports the full product journey from bottling and packaging through to warehousing, order fulfilment and outbound logistics
Working as part of a small close-knit team the Production & Dispatch Operator is responsible for operating and maintaining the bottling line equipment, ensuring products are packaged to the highest quality standards, and managing inventory movements with accuracy and care. A strong focus on safety, cleanliness and attention to detail is essential.
This position includes tasks such as picking and preparing customer and wholesale orders for dispatch, including completing all shipping documentation and co-ordinating with freight providers to ensure deliveries are made on time and in full. The successful candidate will have a strong background in logistics, including receiving, storing, and distributing products, maintaining accurate inventory records, and ensuring that goods are stored in a safe and organized manner.
Additionally, the Production & Dispatch Operator is responsible for maintaining the cleanliness and security of the storage area and ensuring that the store complies with all relevant regulations and standards. To succeed in this role, the Production & Dispatch Operator must have strong organizational and communication skills, as well as a knowledge of inventory management principles. They must also be able to work effectively in a fast-paced, dynamic environment.
Responsibilities:
· Safety and environment: Working every day to ensure all employees, contractors and visitors are safe and healthy, including ensuring complying and ensuring all stores, bond stores and common areas comply with the relevant health, safety, and environmental regulations and that all employees follow the standard operating procedures.
· Bottling Line Operation including setting up, running and packing out of whisky and whisky cream on the bottling line, cleaning of the line (Clean-in-place and manual cleaning)
· All tasks associated with labelling and packaging whisky and whisky cream including manual packaging tasks such as making outer boxes for whisky and whisky cream, manual labelling of premium whisky and assembly of premium timber gift boxes.
· Customer fulfillment including (in conjunction with the sales team) ensuring the highest level of customer service, including rapid dispatch of orders and prompt response to customer enquiries.
· Logistical Administrative Tasks: This includes tasks such as preparing shipping information, receiving, and dispatching goods, preparing delivery notes, and keeping accurate records of all transactions in and out of the store.
· Stock Management: Monitoring the stock levels of the finished products within the dispatch area
· Minimising losses and waste.
· Quality Control: Checking the quality of the finished products and reporting any discrepancies or defects in content or packaging to the relevant department.
· Maintenance and Cleanliness: Maintaining the production areas and stores in a clean and organized manner and ensuring that all equipment and facilities are in good working condition.
Requirements:
· A Safety-First mindset
· The Production & Dispatch Operator is required to have strong organizational and communication skills, as well as an understanding of inventory management principles. They must also be able to work effectively in a fast-paced, dynamic environment.
· Knowledge of correct manual handling and equipment operation techniques and WHS awareness
· Fit and energetic
· A great attitude and always looking for continuous improvement.
· A focus on always providing excellent customer service.
· Familiarity, or willingness to learn, IT systems relevant to the role including inventory management, financial reporting systems and enterprise resource management systems.
· Minimum of 2 years' experience in a similar role
· Experience must encompass both production/manufacturing and logistics/warehousing operations
· Forklift licence
· Working at Heights license (or willingness to obtain)
· All PPE will be provided by HRD
· Any specialised equipment will be provided by HRD.
· Be of general good health, passing a pre-employment medical and being able to perform the physical requirements of the position including but not limited to:
· Enter/exit narrow hatchways
·Physically rolling a full barrel of whisky (up to 280kgs)
· Being able to manoeuvre empty whisky barrels (up to 60kgs)
· Climbing up/down ladders while harnessed
· Must possess valid Australian work rights