Join our talented team as Junior Network Engineer! We're expanding and seeking a skilled Network Engineer with strong experience in network devices such as routers, switches, firewalls, access points, and IT infrastructure. You'll enjoy a flexible, forward‐thinking environment, backed by a seasoned, supportive team that values initiative and delivers diverse, challenging work.
Duties & Responsibilities
* Assist in the configuration, maintenance, and monitoring of network devices (e.g., routers, switches, firewalls, access points).
* Support the setup, installation, and troubleshooting of IT infrastructure including Windows servers, Windows Workstations, Linux Server, Linux workstations.
* Perform Active Directory administration tasks.
* Application Support like Solarwinds, Symantec Endpoint Protection, Veeam Backup, SFTP servers etc.
* Document IT procedures, network diagrams, and troubleshooting guides.
* Work with senior IT staff to implement security measures and network improvements.
* Assist in patch management and regular software/hardware updates.
* Remediating the Vulnerability through Patching and implementing Security Policies.
* Monitor network performance and elevate issues when necessary.
* Incident Management: Log, categorifze, and resolve incidents in a timely manner; elevate as needed to higher-level support teams.
* Problem Management: Assist in identifying root causes of recurring incidents and contribute to implementing long-term solutions.
* Service Request Fulfillment: Handle common service requests such as access provisioning, software installations, and equipment setups.
* Change Management: Support the execution and documentation of IT changes, ensuring minimal disruption and proper approvals are in place.
* Maintain accurate records of incidents, problems, changes, and requests using ITSM tools (e.g., ServiceNow, Remedy).
* Create and update standard operating procedures, troubleshooting guides, and network diagrams.
* Assist with preparing reports on service metrics and system health.
Requirements
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN).
* Familiarity with Microsoft Windows Server, Active Directory, RHEL Linux.
* Knowledge of hardware setup and basic troubleshooting techniques.
* Ability to follow standard procedures and contribute to documentation.
* Strong problem‐solving and communication skills.
* Willingness to learn and take direction from senior team members.
Benefits
* Highly competitive daily rate
* Flat, non-hierarchical structure
* Highly experienced, supportive team
Work rights
Full Australian working rights are mandatory for consideration. Only shortlisted applicants will be contacted.
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