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Support worker

Darwin
Iaawg
Support Worker
Posted: 15 June
Offer description

Position Overview

Permanent part‐time support worker role (22.8 hours per week over 3 days) based in Darwin, NT. Salary $35.41 per hour plus superannuation and not‐for‐profit salary packaging.

Key Responsibilities

* Provide practical, person‐centred support to participants, including assistance with appointments, transport, and day‐to‐day needs under supervision.
* Support participants with intake, registration, and necessary paperwork to ensure smooth access to services.
* Assist with the implementation of case plans that are sensitive to cultural strengths and individual needs.
* Conduct participant inductions and provide outreach support as required.
* Participate in group work and basic life‐skills coaching to support individuals and families.
* Contribute to the development and smooth operation of the program through team involvement, projects, and quality improvement activities.
* Engage with internal and external stakeholders to maintain strong working relationships and promote effective service delivery.

Qualifications & Requirements

* Relevant diploma or certificate in a related field; some experience in a similar role is an advantage but not essential.
* Current valid WWCC and driver's licence.
* Ability to follow policies and procedures while learning new processes quickly.
* Basic administrative, written, and verbal communication skills, including familiarity with databases and mobile technology.
* Strong listening skills and a positive, person‐centred approach that believes in participants' capacity to grow.
* Professional approach, including maintaining appropriate boundaries.
* Ability to work collaboratively within a team and contribute to a supportive workplace.
* Willingness to learn and develop skills while actively supporting participants in achieving their goals.
* Requirement to undertake a national police history check, qualifications and referee checks, and clearance to work with children/vulnerable people.

Benefits

* Salary packaging (not‐for‐profit).
* Free external, confidential counselling and chaplaincy support.
* Volunteering opportunities.
* Opportunity to purchase additional annual leave.
* Extra leave days: Mission Australia Thank You Day and Work Anniversary Day off.

Equal Opportunity Statement

Mission Australia is an equal‐opportunity employer and encourages applications from people of all backgrounds. We are committed to creating a diverse and inclusive working environment.

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