Customer Development Manager - B2B Contract Sales (Building Services)
Location: Melbourne
The Opportunity
Are you an ambitious and self-motivated B2B Sales professional ready to drive significant revenue growth?
Join a national leader in Facilities Management & Hygiene Services, delivering essential, high-quality solutions to commercial clients across various industries. This high-impact role is focused on securing new contract business and expanding services within our existing customer base. If you thrive on hunting new logos, exceeding sales targets, and managing a robust pipeline, we want to hear from you
Key Responsibilities
As the Customer Development Manager, you will be primarily responsible for driving sales results and maximizing profitability for your branch.
* New Business Acquisition: Target and secure new contract and one-off sales opportunities from new commercial customers.
* Account Growth: Proactively identify and execute upselling/cross-selling opportunities within the existing pest control and hygiene customer base.
* Target Achievement: Meet weekly targets for customer face-to-face visits, quotes submitted, new contract wins/upsells, and monthly net gain targets.
* Pipeline Management: Always maintain a strong and durable sales pipeline and fully utilise the Client Visitation Planner to identify opportunities and ensure customer retention.
* Strategic Selling: Drive the company's strategy of delivering SMART Pest Control technology to both new and existing customers.
* Reporting: Provide accurate and on-time weekly reporting of sales activity and continuously monitor individual targets.
Skills & Experience Required
We are seeking a driven individual who understands the sales process intimately and possesses a strong commercial focus.
Essential:
* Proven Sales Experience: Strong understanding and experience with the entire sales process, including cold calling, converting, closing sales, follow-up, and planning.
* Results Focused: Demonstrated ability to meet and exceed sales budgets and deadlines.
* Self-Management: Exceptional self-motivation, time management, and planning skills.
* Communication: Excellent client liaison, strong oral, and written communication skills.
* Technical Literacy: Strong IT skills, particularly with Word, Excel, and PowerPoint.
* Basic understanding of Financial/Budget knowledge and processes.
Desirable:
* Relevant qualifications in Business or Sales Management.
* A current working understanding of the Hygiene and Pest Control Industry.
Why Apply?
* High-autonomy role reporting directly to the Branch Manager.
* Be supported by an Internal Sales Support Centre that generates and schedules appointments.
* Join a business committed to continuous improvement, safety, and an innovative approach to pest management.
If you are ready to take accountability for achieving the branch's net portfolio gain and driving sales in a crucial B2B service sector, apply now or email
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.