Job Purpose
Work for Bupa's Dental side of the business as an Area Manager! You will inspire and empower Practice Managers to become premier leaders by sharing proven strategies for success, leading by example, and serving as their primary source of guidance and support. You will provide strong operational and financial direction across your group of practices, ensuring effective team management, operational excellence, and full compliance with regulatory and company standards — all aligned with the agreed business strategy. You will build and maintain trusted relationships with Practice Clinicians and all team members, fostering a high-performance culture focused on patient care, engagement, and commercial success.
Responsibilities
* Have a detailed understanding of all aspects of the day to day running of the practice and be the practice subject matter expert from an operational perspective.
* Develop strong relationships with all Practice Leaders and Practice Managers.
* Develop Business Development plans for all practices with a strong focus on improved financial performance including setting financial and operational objectives and targets.
* Lead and support Practice Manager's, including management of performance and development.
* Engage and train all practice team members on the use of BDC tools and portals as required.
* Review and interpret practice data (at individual practice, regional and national level) and utilise to influence improvements within the individual practice as appropriate.
* Ensure a high level of customer service to our practices and provide an escalation point as needed.
* Network and develop relationships with Dentists outside our business to build a pipeline of talent for recruiting purposes.
* Develop Practice Management succession plans in conjunction with National Operations Manager and the broader team by building robust working relationships with all Practice team members.
Qualifications
* Minimum 5 years' experience in a business or relationship management role.
* Multi-site experience – open to industries.
* Demonstrated ability to grow business.
* Area / regional management, managing geographically disperse teams remotely.
* Flexible working hours required & the ability to travel.
* The successful candidate must have a Driver's Licence.
* Ability to build relationships and influence professionals and practitioners.
Why you'll love it?
We support our people to be the healthiest and happiest versions of themselves. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
If this sounds exciting, we'd love to hear from you. Let's shape the future of healthcare, together.
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