Job Title: Front Office Supervisor/Co-Caretaker
We are seeking a highly skilled and dedicated Front Office Supervisor/Co-Caretaker to join our resort team. As the first point of contact for our guests, this role requires excellent communication and leadership skills to ensure seamless check-ins, check-outs, and overall guest experience.
This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. Our ideal candidate will be passionate about delivering exceptional service, possess strong problem-solving skills, and have a keen eye for detail.
* Leadership:
* Lead and motivate the front office team to achieve exceptional guest satisfaction ratings
* Foster a positive and inclusive team culture that encourages open communication and collaboration
* Guest Services:
* Ensure efficient and professional check-in/check-out processes for all guests
* Resolve any guest complaints or issues promptly and fairly
* Operations:
* Oversee daily tasks and procedures to maintain high standards of efficiency and accuracy
* Support end-of-month reporting and budgeting processes
As a key member of our resort team, you will be responsible for maintaining the highest level of customer service while working closely with other departments to ensure seamless operations.
In return for your hard work and dedication, you can expect a competitive salary package, comprehensive benefits, and opportunities for career growth and development.