Competitive Salary + 11.5% Super + BonusesAt Suzanne Grae, we’re committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.As part of The Sussan Group, we're proud to be a Certified B Corporation. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.About the Role:As a Store Manager, you’ll play a pivotal role in achieving sales targets, managing daily operations, and delivering exceptional customer experiences. You’ll lead by example, mentor and coach your team, and ensure operational excellence across stock management, visual merchandising, and compliance.If you thrive in a fast-paced environment, possess strong leadership skills, and have a customer-first mindset, this is your chance to make a real impact!Key Responsibilities:Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.Recruit, onboard, and train team members while cultivating a positive and supportive work environment.Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.Why work for Suzanne Grae?When it comes to making people feel great, we don’t stop with our customers. Here’s why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:Join a Certified B Corporation and become part of a purpose-driven company.Opportunities to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).Participate in our community partnership program with Women’s Community Shelters.Join a supportive team that values collaboration, diversity, and growth.Benefits include:Work-life balance with a 3-day weekend on a fortnightly, full-time, rotating roster with no Sunday shifts.Comprehensive online learning and in-store training.Access to Management Development Programs for career growth within the Sussan Group.Wellness Leave – 2 additional paid days per year for health and wellbeing.50% team member discount on Suzanne Grae products.Opportunities for monthly and seasonal bonuses.Discounted private health insurance through Medibank Private.If this opportunity aligns with your skills and aspirations, we would love to connect with you.The Sussan Group is committed to inclusive recruitment, celebrating diversity, and fostering an accessible workplace. Please inform us of any access requirements or adjustments needed during the process.Follow us on LinkedIn, Instagram, and Facebook for updates.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.We celebrate every body. We believe getting dressed should be hassle-free and fun. We love colour, hate ironing, and think life is brighter in Grae—regardless of age, size, or budget.Source: This is an extract from the company's own website.
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