A public sector organization is seeking a Director Service Management to lead service improvement across the department. This role involves strategizing and overseeing digital services to enhance client satisfaction, requiring extensive experience in service management, stakeholder engagement, and project management. Candidates must have an IT degree or relevant experience along with certifications such as ITIL or SIAM. The position offers a temporary full-time contract until July 2026 with a starting salary of $231,238 plus superannuation.
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