Join Our Team as a Superstar Receptionist/Administration Assistant!
We are a rapidly growing residential building company that has been specialising in insurance repairs for over 20 years.
With a dynamic team of highly skilled individuals and a strong background in construction and administration, we’ve built a reputation for delivering quality results and exceptional customer service. Based in Beenleigh, we service the greater Brisbane region, including the Gold Coast and Sunshine Coast.
We take pride in setting the standard for professionalism and customer care, and we’re looking for a confident, experienced Receptionist/Administrator to help us keep things running smoothly behind the scenes.
About the Role
This is not your average front desk role there’s minimal foot traffic, but you’ll be busy managing a high-volume phone line and inbox, coordinating incoming enquiries and inputting jobs into the system. You’ll be the first point of contact for customers and clients, so a calm, professional phone manner is essential.
What You’ll Bring to the Team:
* Experience & Confidence: At least 3 years in a busy reception or admin role, with the confidence to handle high call volumes and a fast-paced environment.
* Professional Phone Manner: You speak clearly, kindly, and professionally every time.
* Self-Motivation: You can work autonomously, take initiative, and stay on top of your responsibilities without needing constant direction.
* Tech-Savvy: Confident using computers, with intermediate to advanced skills in Microsoft Office and the ability to pick up new systems quickly.
* Speed & Accuracy: Fast and accurate data entry is second nature to you.
* Superb Organisation: You’re great at juggling priorities, staying on top of tasks, and keeping things moving smoothly.
* Positive Attitude: You bring a friendly, can-do approach to everything you do.
* Reliable & Accountable: We can trust you to show up, follow through, and take pride in your work.
* Attention to Detail: You catch the small things that others might miss.
* Empathy & Care: You genuinely enjoy helping people and know how to offer great service, even on a tough day.
* Calm Under Pressure: When things get busy, you keep your cool and get things done.
Your Day-to-Day Responsibilities:
* Be the friendly first point of contact for calls and emails.
* Coordinate with trades, clients, and owners with ease and professionalism.
* Manage data entry and process incoming/outgoing mail.
* Keep the wheels of the office turning with general administrative support
* Assist in managing incoming jobs and ensure smooth office operations.
Why Join Us?
This role is more than just a job, it’s a chance to be part of a friendly, professional team that values your contribution. You’ll enjoy a role that’s varied, client-focused, and designed to keep you engaged and growing.
Ready to Shine?
If you’re passionate about people, thrive in a fast-paced environment, and tick the boxes above, we’d love to hear from you!
Please submit a cover letter along with your resume, outlining your relevant experience and how it aligns with the qualities listed under "What You’ll Bring to the Team."
Note: Successful candidates will need to obtain a Police History Check.
QAT strives to increase Indigenous representation and engagement, acknowledging the significant contributions of Aboriginal and Torres Strait Islander people in different areas.
Joining us provides an opportunity to deepen QAT's understanding and respect for their cultures, ensuring that our work accurately represents the diverse Australian population we serve.
We kindly request no agency referrals for this position. Thank you for your understanding.
We look forward to receiving your application. If you have any questions, please reach out to recruitment@qat.com.au.