Senior Systems Engineer
We are seeking an experienced Senior Systems Engineer to join our team. As a key member of our engineering group, you will be responsible for leading the escalation of tickets, guiding and upskilling other engineers, and providing proactive solutions for high-value customers.
* You will provide services across multiple vendors and vertical technologies, delivering excellence in Windows and/or Apple focused technology services.
* You will handle escalations from Service Desk Technicians & Engineers, while providing mentorship and support throughout the process.
* You will perform advanced troubleshooting of network connectivity and general systems engineering issues.
This role is ideal for someone with previous experience in a Senior Systems/Network Engineer position or similar. You must have exposure to a role in an MSP environment.
* You should have sound knowledge of the Microsoft Stack, including Office365, Entra, Azure, and Intune.
* You should have a proven track record of working with networking and security technologies such as Aruba, Juniper, Cisco, and Fortinet.
This is a full-time role requiring you to work in a hybrid capacity at our office. We offer a dynamic and supportive work environment that fosters growth and development.