Senior Business Analyst - Infrastructure
Join to apply for the Senior Business Analyst - Infrastructure role at Suncorp Group
Senior Business Analyst - Infrastructure
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Join to apply for the Senior Business Analyst - Infrastructure role at Suncorp Group
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* Permanent role; hybrid working model; join a large BA Community
* Strong all-round BA skills, min 5 years’ experience in a large complex environment
Brisbane (preferred) OR Sydney
* Permanent role; hybrid working model; join a large BA Community
* Strong all-round BA skills, min 5 years’ experience in a large complex environment
* Significant infrastructure program
We’re never just satisfied with how things are – because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.
Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.
About The Role
This is a unique permanent opportunity for Senior BA to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 290 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing.
You will work with business units and T&O customers, prioritising and refining requirements to ensure accurate and complete information for downstream teams. The role requires a mix of technical and business skills, leaning towards technical, to effectively triage and capture the details of business technology requests before passing them to the appropriate teams. Strong BA experience, knowledge of infrastructure and technology concepts, and the ability to handle queries and escalate issues effectively are essential.
Suncorp is proud of our fantastic culture where you will be supported in your career development.
What You’ll Do
* Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
* Facilitate scoping and prioritisation conversations, triaging and pathing to most appropriate team.
* Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
* Work close with squad / project members, including but not limited to Solution Architects, Delivery lead, Scrum Master, systems engineers and Business stakeholders to identify, capture, plan and deliver the scope of work.
* Create detailed user stories to support delivery as required.
* Document current and future state processes and identify opportunities for improvement.
* Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
* Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.
What You’ll Bring
* ESSENTIAL: Minimum 5 years’ business analysis experience from a large organisation working on significant programs
* A background in the Insurance industry would be beneficial
* Knowledge of infrastructure and technology concepts
* The ability to handle queries and escalate issues effectively
* Minimum 3 years’ Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation
* Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
* Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various levels of stakeholders internally and externally.
* Strong team player with a positive attitude, willingness to learn and desire to make a difference
* Must be able to manage multiple complex initiatives with competing deadlines, while also working autonomously.
What We Can Offer You
* Discounts and offers on a range of retail favourite stores as well insurance products.
* A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
* Invest in your brighter future with ongoing study support and career development programs.
* Give back to our communities with payroll giving, donation matching and paid volunteer leave.
* Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
About Suncorp
We’re proud to be a part of the Suncorp family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
At Suncorp we are flexible in the way we approach our work, and we are open to supporting you to achieve your work goals even if that means your work week doesn’t look the same as others.
If this opportunity sounds like the challenge you have been looking for, please apply online today. For more information please contact
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Research, Analyst, and Information Technology
* Industries
Financial Services and Insurance
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