Employment Type: Permanent
Closing Date: 29 Nov 2025 11:59pm
Job Title
Telstra Retail : Customer Service & Sales Consultant
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and, through your collaborative approach, you empower customers by identifying the products and services they need to transform their telecommunications experience.
Attributes and Qualifications
* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed!) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond!)
* A positive and resilient approach to customer service within a busy environment
* Experience in a customer-facing role
Benefits
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave – do it your way!
* Unlimited access to 17,000 learning programs – something for everyone!
* Team performance-based rewards and recognition programs
* Telstra sim
Locations and Working Hours
* BRISBANE ICON
* MT GRAVATT
* TOOWONG
* INDOOROOPILLY
* CARINDALE
* SPRINGFIELD
* BEENLEIGH
* CAPALABA
* SUNNYBANK
* VICTORIA POINT
* BROWN PLAINS
* LOGANHOLME
* JIMBOOMBA
* BRIBIE ISLAND
* MORAYFIELD
* NORTH LAKES
* STRATHPINE
* CHERMSIDE
* BROOKESIDE
* Casual, Part Time- and Full-Time roles available
* Store hours vary
Diversity, Equity & Inclusion
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
Job ID: J-18808-Ljbffr
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