Job Title: Perishables Operations Specialist
The role of a Perishables Operations Specialist is pivotal in the shipping area, where processes are managed, and all required documentation is handled and distributed efficiently.
This specialist is responsible for coordinating pickup arrangements to meet customer requirements. They ensure that all necessary documentation is completed in a timely and efficient manner.
The specialist creates and confirms transport orders to guarantee the pickup of shipments at their origin. They perform booking and optimization tasks, prepare and distribute export documents to counterparts, check responses from these parties, and finalize document validation. The specialist also follows up on shipment status in the export area, identifies incidents, and resolves them. Furthermore, they support customer service in incident and exception management resolution.
Maintaining excellent relationships with suppliers is crucial in this role. The specialist identifies performance issues and proposes solutions to improve or correct supplier performance. Additionally, they perform IT-related tasks to provide real-time information on shipments.
Required Skills and Qualifications:
* CargoWise system experience is mandatory.
* Extensive knowledge of AFR/OFR export operations is essential.
* A minimum of one year of previous experience in shipping/international freight forwarding industry in airfreight and/or ocean-freight operational roles is beneficial.
* Sound knowledge of freight forwarding and logistics is vital.
* Dangerous goods accreditation is highly regarded.
* Results-driven individuals with excellent communication skills are preferred.
* Ability to work independently and adapt to changes daily due to customer and airlines' requests is crucial.
* High degree of reliability and attention to detail is required.
* Team player with a positive attitude is essential.
About the Role:
This position offers a unique opportunity to be part of a global leader in the freight forwarding industry. As a Perishables Operations Specialist, you will contribute to the company's success by managing processes, handling documentation, and providing excellent customer service.
You will have the chance to develop your skills in cargo management, coordination, and communication. If you are a results-driven individual with a passion for logistics, this role may be the perfect fit for you.