Delivering Superior Customer Service and Growing Revenues
We are seeking a seasoned professional to join our team as a Global Banking Relationship Specialist.
The role will involve managing a portfolio of high-value clients, providing tailored solutions to meet their financial needs, and identifying opportunities to grow revenue through upselling and cross-selling.
Key Responsibilities:
* Develop and maintain strong relationships with key clients, understanding their business objectives and financial requirements.
* Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently.
* Identify opportunities to grow revenue through the sale of HSBC's products and services, working closely with colleagues across the organization.
* Maintain accurate records of client interactions, transactions, and correspondence.
Requirements:
* Proven experience in commercial banking, with a strong track record of delivering excellent customer service.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
* Strong analytical and problem-solving skills, with the ability to identify opportunities and resolve complex issues.
* Tertiary qualification in a relevant field, such as finance or business.
Benefits:
As a Global Banking Relationship Specialist, you will have access to a range of benefits, including:
* Competitive remuneration package.
* Ongoing training and development opportunities.
* Opportunities for career progression and advancement.
* A collaborative and dynamic work environment.
Sustainability:
We are committed to building a sustainable future for our clients, colleagues, and communities. As a Global Banking Relationship Specialist, you will play a key role in helping us achieve this goal by:
* Identifying opportunities to reduce our environmental impact.
* Implementing sustainable practices in our operations.
* Supporting community development initiatives.
Diversity and Inclusion:
We believe that diversity and inclusion are essential to our success. As a Global Banking Relationship Specialist, you will be part of a team that values and celebrates individual differences, promoting an inclusive and respectful work environment.