Are you ready to lead something seriously delicious? Daniel's Donuts – is THE destination for all delicious things – donuts, pies, coffee, and shakes. With a cult following for our iconic flavours like Nutella and Fresh Jam & Cream, we've made a name for ourselves as the go‑to indulgence.
With a loyal fan base across Victoria (and Sydney & Perth now joining the sugar party), we're bringing the hype north – and we need YOU to bring the energy, leadership, and sprinkle of magic to make it happen and spearhead our very first Qld store.
The Role
If you have experience in the ice-cream world (gelato, soft-serve, scooping… we love it all) and thrive in a fast-paced retail environment, this role is for you.
Responsibilities
* Leading the ice cream area and making sure every scoop, swirl and sundae is perfect
* Delivering top-tier customer service that leaves people smiling before they even taste the donuts
* Training and guiding our retail team on ice-cream preparation, hygiene and presentation
* Managing stock levels, monitoring product quality & keeping things cold (literally)
* Ensuring our ice cream station is clean, organised and looking insta-worthy at all times
* Working closely with store leadership to keep operations smooth and sweet
Qualifications
* A retail legend who knows how to create memorable customer experiences
* Experienced with ice cream — gelato, soft serve, artisanal ice cream, or similar
* A natural supervisor who can motivate and guide a team
* Organised, upbeat, reliable and able to thrive in a busy environment
* Obsessed with quality, consistency and presentation
* Someone who believes ice cream is a personality trait (bonus points if your favourite flavour says something weird about you)
Why You'll Love Working With Us
* A fun, supportive team culture
* Opportunities to grow your retail career
* Work with a brand loved across Victoria, NSW, Perth, Queensland and beyond
* Be part of an iconic Aussie food success story
Hit Apply, bring your energy, and help us make every day a double-scoop kind of day for our customers.
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