Mental health administration officer

Requisition Number: REQ650528

Employment Type: Casual

Classification: Administration Officer - Level 3

Location: Wagga Wagga Community Health

Remuneration: $35.84 to $36.96 per hour (+ super + casual loading)

Applications Close: 26 April 2026

Vaccination Category: A

Be the welcoming face of MLHD mental health services - supporting care that truly makes a difference

About The Opportunity

As the Mental Health Administration Officer, you will be the first point of contact for patients, families, carers and visitors to the Mental Health Unit, Recovery Unit or Older Persons Mental Health Unit. You will play a key role in ensuring the smooth day‐to‐day operations of the mental health services, providing high‐quality administrative support that contributes to safe, respectful and effective patient care.

As the Mental Health Administration Officer, you will be responsible for:

• Providing professional and compassionate customer service to consumers, staff and visitors, both face‐to‐face and over the phone
• Supporting the daily operations of the unit through a range of administrative tasks including admissions, transfers, discharges, record management and appointment bookings
• Maintaining strict confidentiality and compliance with privacy legislation and health records requirements
• Supporting security processes including visitor management, swipe card/key tracking and duress alarm checks

To find out more, please review the Position Description.

About You

Our ideal candidate will demonstrate:

• Impeccable customer service skills with the ability to engage respectfully with a diverse range of people
• Excellent organisational skills and the ability to manage competing priorities in a fast‐paced environment
• High attention to detail and accuracy in administrative and clerical tasks
• Ability to maintain confidentiality and exercise discretion in sensitive environments management

Why join MLHD?

• At Murrumbidgee Local Health District (MLHD), we offer more than a job — we offer the chance to make a real difference.
• Make a Meaningful Impact – Play a vital role in delivering essential health services to our diverse and vibrant regional communities.
• Attractive Remuneration – Enjoy competitive pay aligned with your skills and experience.
• Generous Salary Packaging – Access up to $20,600 per annum tax‐free for living expenses, plus the option for novated car leasing.
• Professional Development – Take advantage of ongoing learning and career advancement opportunities.
• Health & Wellbeing Support – Benefit from our comprehensive wellness programs for you and your family, including Employee Assistance Programs, Fitness Passport and initiatives to support both physical and mental health.

Click here to discover why MLHD is the right place to grow your career and contribute to healthier communities.

Make a Change. Make a Difference.

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined intheNSW Health OASV Policy(Page 11).You will be required to complete theOASV Undertaking/ Declaration FormandTB Assessment Toolduring the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.