Overview
Permanent Part Time position (12-month Fixed Term Contract). 4 days per week: Wednesday - Saturday. Competitive Salary + Penalties | Discounts on RACV products and resorts. Great things start here.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
About the Opportunity
An exciting opportunity has arisen for a Spa Host to join our dedicated and caring One Spa team. This role is perfect for someone who loves working alongside skilled therapists to ensure every guest enjoys an experience of ultimate bliss.
This is a part-time role on a 12 month fixed term contract with availability to work Wednesday to Saturday essential.
This could be just the right role for you?
As our
Spa Host
, you'll be the first point of contact for One Spa – welcoming guests with warmth and professionalism, both in person and over the phone. You'll be highly organised, have a keen eye for detail, and provide exceptional customer service with a gentle, five-star approach that makes every guest feel relaxed, special, and cared for.
Your key responsibilities for the role include:
Provide customer service at reception, including answering calls, taking reservations, managing appointment availability, confirming bookings, and processing payments
Prepare treatment rooms and equipment, including folding towels and robes
Manage stock, lost property, and other back-of-house duties
Promote One Spa products and services
Provide administrative support to the Spa Manager
Perform beauty treatments on an ad hoc basis, when operational needs require
What you'll need to be successful
Availability to work Wednesday - Saturday, 9.00am - 5.00pm
Australian recognised Diploma in Beauty Therapy qualification (essential)
Experience in a day spa or beauty reception environment (highly regarded)
Exceptional attention to detail & can deliver superior quality customer service
Strong administrative skills including Microsoft Office, Outlook and written and verbal communication skills
Knowledge of spa or salon booking systems is an advantage
Ability to be organised, multi-task, prioritise & work in a fast-paced environment
Be reliable and work in an effective and supportive team workplace
Exceptional personal presentation & grooming
We are Offering
Competitive pay & recognition:
Competitive salary + weekend and public holiday penalties, Employee of the Month recognition
Perks & lifestyle:
Discounts on RACV products & resorts, free onsite parking, uniform provided
Growth & development:
Ongoing training, support, and career development with an iconic brand
Team & culture:
Friendly, welcoming working environment
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Applicants for this role will also be required to provide evidence that they have a current Working with Children Check or willing to obtain one.
Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spa and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
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📌 Spa Host
🏢 RACV
📍 Queensland