Job Title: 24/7 Hospital Communications & Reception Officer
Description:
This part-time role is an excellent opportunity to showcase your exceptional customer service skills, attention to detail and outstanding communication abilities. You will be providing reception services in various departments of a state health department in Tasmania.
The position involves working on flexible shift work with potential duties across multiple hospital sites. As a key member of the team, you will be required to develop and maintain strong relationships with staff and clients.
Key Responsibilities:
1. Providing high-quality customer service to patients, visitors, and staff
2. Answering and directing phone calls, and responding to emails and other correspondence
3. Managing the front desk and reception area, including handling cash transactions and maintaining accurate records
4. Developing and implementing effective communication strategies to ensure seamless workflow and efficient service delivery
Requirements:
* A proven track record of delivering exceptional customer service
* Excellent written and verbal communication skills
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Basic computer skills and proficiency in Microsoft Office
What We Offer:
* A competitive salary package
* Professional development opportunities
* Benefits and incentives
About Us:
We are a dynamic organization committed to delivering high-quality healthcare services to our community. If you are passionate about making a difference and have the skills and experience to match, we encourage you to apply for this exciting opportunity.