Key Expertise
As a seasoned Senior MS Windows System Engineer, you will lead the delivery of reliable and scalable end-user solutions. You will be part of a collaborative team managing desktop and mobile technologies including Windows SOE, Microsoft Intune, Exchange, and enterprise collaboration tools.
Key Responsibilities:
* Design, develop, maintain and provide Level 3 support for Windows SOE and corporate device configurations (desktop and iOS), enterprise messaging and collaboration platforms, remote access solutions (VDI and VPN) and package and deploy applications across the enterprise.
* Manage automated patching and update processes, provide expert technical advice and represent the team in ICT governance forums, collaborate with infrastructure, security and application teams, develop and maintain technical documentation and SOPs, participate in planning and execution of upgrades, migrations and new rollouts.
* Mentor junior engineers and contribute to continuous improvement.
Key Technologies:
* Microsoft Windows, Exchange (Server & Online), Teams, Microsoft 365 Apps for Enterprise, Microsoft Intune, Group Policy, PowerShell scripting and automation tools.
About This Role:
* Strong stakeholder engagement and communication skills, proven ability to work independently and collaboratively in a geographically dispersed team, commitment to quality assurance and continuous improvement, experience mentoring and supporting team development, strong analytical and problem-solving skills.
* Familiarity with APS6-level expectations under the Australian Public Service Commission's Integrated Leadership System (ILS).