**Why our team loves working at Napa**:
- Genuine recognition via our values-based, REACH recognition program, offering real rewards
- We genuinely care about supporting you to reach your full potential
- Discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
- Offers and discounts with external partners through our wellbeing program 'Never Better' including health services, events and much more
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
- Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more
Work with an industry leader who is dedicated to employee recognition, genuine learning and development opportunities, ongoing performance coaching and winning together
We are seeking an experienced **Full Time Automotive Parts Interpreter** to provide exceptional service to our customer based in **Geelong.**
This role is our customer's first point of contact in their product enquiry, and primary duties will include sales by phone, processing orders and attending to the sales counter.
The primary focus of this role is to maximise sales through maintaining competitiveness, providing world-class customer service and parts interpretation.
**The responsibilities of the role involve, but are not limited to**:
- Maximising sales through taking and processing customer orders and communicate current promotions and specials
- Assist customers with product enquires and parts interpretation via phone and at the sales counter
- Process orders quickly and accurately, liaising with the store to ensure timely despatch,
- Proactively identifying new business and ensuring contact is made by Sales Representative,
- Report information regarding sales, back-order status, stock, and competitor / market data to Branch Manager.
**To succeed in this role, you will have strong experience within the automotive-electrical industry coupled with**:
- Ideally, a minimum of 12 months Parts Interpreting experience
- Exceptional customer service skills and focus
- An ability to work effectively as part of a team
- Strong written and oral communication skills
- A planned approach with strong organisational and computer skills
- Above all, passion to be the best and continually raise the standard
Work with an industry leader who is dedicated to employee recognition, genuine learning and development opportunities, ongoing performance coaching and winning together
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**Job Types**: Full-time, Permanent