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Services support officer

Adelaide
AnglicareSA
Posted: 10 January
Offer description

* 6 month contract within one of South Australia's largest non-for-profit organisations.
* Based at Hindmarsh, travel to other sites may be required on occasion.
* Boost your take home pay with our attractive salary packaging options.


So many lives. So many ways. One you.


50,000 lives and counting.

That's how many South Australians our people support each year.

As one of the state's leading not-for-profits, we're making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we're growing our reach for the future.


Who are we looking for?


We're seeking a reliable, customer focused administrators who enjoy being the people that keep systems, processes, and teams running smoothly. In this role, you'll provide essential administrative and finance support across our Community Aged Care portfolio, helping deliver quality services that support older people to live independently at home and stay connected to their communities. You'll work closely with a range of internal teams and external stakeholders, delivering consistently high standards of customer service.

You'll be organised, proactive, and comfortable juggling multiple priorities in a fast-paced environment. You enjoy problem-solving, take pride in getting the details right, and contribute positively to a collaborative, supportive team culture. If you're seeking a dynamic role that challenges you and allows you to leverage your skills in a supportive and fast-paced team environment, we'd love to hear from you


What you'll do

* Provide timely, high quality administrative support to Community Aged Care teams
* Maintain accurate records, databases, and customer files to support service delivery and compliance
* Deliver professional, empathetic customer service via phone, email, and in person
* Coordinate meetings and training activities, including documentation and minute-taking
* Monitor training and compliance requirements and prepare reports as needed
* Assist with operational, financial, and statistical reporting
* Support onboarding administration for new staff and contractors
* Assist with finance administration, including purchase orders, invoice receipting, and account enquiries
* Process ACER and Support at Home discharge documentation via government portals
* Log feedback and incidents in RiskMan and support continuous quality improvement
* Validation of Services delivered from External Contractors


What you'll bring

* Certificate IV in Business Administration or equivalent experience
* Diploma of Business Administration (desirable)
* Current driver's licence and willingness to travel to other locations if required
* Strong communication and interpersonal skills with a genuine customer-first approach
* High attention to detail and the ability to manage priorities and deadlines
* Ability to work independently while contributing effectively to a collaborative team
* Proficiency in Microsoft Office, including intermediate–advanced Excel
* Experience with client information systems and reporting tools (e.g. Excel, Power BI)
* Experience in basic finance, billing, or accounts administration


Why AnglicareSA?


Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it. Here's what you can expect in your career at AnglicareSA:

* So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you'll help find a way forward for the communities you live in and care about. That's something to be proud of.
* So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
* So much compassion, and a place to belong: At AnglicareSA, you'll never feel alone. You'll lean on and learn from genuine people driven to do good, and you'll build relationships that last a lifetime.


More to enjoy:

* Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
* Grow your skills and career with learning programs, professional development pathways, and education assistance
* Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
* Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities


Our impact starts with you


Join AnglicareSA, and help us change lives and communities.

To apply, simply click the "Apply" button and submit your application by 9.00am on Tuesday 27th January 2025 (direct applications only, no agencies please).

Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date. For more information, please contact Lauren, Recruitment Business Partner, at Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA's Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.

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