We are seeking a dynamic and results-driven Retail Operations Leader to manage our retail operations in Queensland. As a leading business in the retail sector, we are looking for a highly motivated individual to oversee day-to-day retail management and ensure our customers experience top-quality service.
Key Responsibilities
* Oversee and manage retail operations to ensure smooth and efficient store management
* Lead, train, and develop a dedicated team to achieve high levels of customer satisfaction and sales
* Monitor inventory, sales performance, and stock levels to ensure optimal product availability
* Implement and evaluate marketing strategies to increase store traffic and sales
* Develop and maintain positive customer relationships to foster brand loyalty
* Manage budgets, financial performance, and cost controls to meet business targets
* Ensure adherence to health and safety regulations, company policies, and industry standards
Key Requirements
Proven experience in retail management or a related field
Strong leadership skills and the ability to manage and motivate a team
Excellent communication and interpersonal skills
High-level problem-solving ability and decision-making skills
Strong organisational skills and attention to detail
Ability to work in a fast-paced environment and handle multiple tasks
Knowledge of stock control, inventory management, and retail software systems
Strong sales focus with the ability to drive business growth
A passion for customer service and creating a positive retail environment
Relevant qualifications in retail, management, or business (desirable)
At least 2 years' work experience in the retail industry as a Retail Manager