Together we shape thriving communities, public spaces, places and economies.
* Ongoing full-time opportunity (35 hours per week)
* NSW office location negotiable with flexible work supported
* Salary relative to experience, and ranges from $84,659.00 to $92,701.00 (Clerk Grade 3/4)
What’s in it for me?
Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.
The role
The Program Support Administration Officer supports the smooth running of the team by coordinating workflows, managing correspondence, maintaining records, and keeping information moving so staff stay informed and able to meet customer and stakeholder needs. You’ll contribute to project and program delivery by preparing documents, supporting financial and administrative tasks, and maintaining systems and processes that keep the unit operating efficiently.
You’ll be challenged in a fast‑paced environment with competing priorities, requiring strong organisation, adaptability, and awareness of agency structures, systems, and procedures. The role requires someone who is confident in responding to enquiries, monitoring shared inboxes, and ensuring documentation and communication are accurate, timely, and aligned with operational requirements.
For more information read the full Role Description: Program Support Administration Officer
What you will bring to the role
* Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment.
* Solid time management and organizational skills to prioritize tasks and meet deadlines efficiently.
* Strong teamwork and collaboration skills, with a willingness to contribute to group efforts and support colleagues in achieving objectives.
* High level administrative skills with the ability to prioritise tasks and competing demands.
* Maintains meticulous attention to detail amidst high-volume workloads, ensuring accuracy and precision in all tasks and deliverables.
Key knowledge and experience
Demonstrated experience supporting senior leadership in a similar high volume role within a complex and regulated organisation.
About us
The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.
We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.
Join us
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close Thursday, 5 February 2026 at 11:55PM. Should you require further information about the role please contact Naushee Rahman, Director Companion Animals Policy & Programs on .
To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.
A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.
We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.
Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.