* Join our high performing, and expanding Managed Services Team
* Generous Remuneration - Top$$
Data#3 Managed Services team is growing! And we are looking for an experienced Senior Network Engineer to join our team.
This role suits a seasoned network engineer who thrives in complex environments and enjoys owning solutions end‐to‐end.
It's ideal for someone who loves customer engagement, proactive problem‐solving, and working across modern networking stacks like Fortinet and Cisco.
Candidates with experience in mining or similar IT/OT environments are strongly encouraged to apply.
Key Responsibilities
* Provide customers with value solutions, to meet their needs, within Data#3's delivery capability.
* Produce, manage and adhere to documentation e.g. site schematics, change control documents.
* Analyse customer environments and make proactive recommendations to improve efficiency, performance and/or reduce costs.
* Operate customer environments within the ITIL quality framework including Change, Incident, Problem and Capacity management.
* Resolve customer incidents, problems and requests to required service level targets.
* Liaise with customers to perform incident analysis and problem resolution management, to required service targets, defining and recommending appropriate technology solutions where no precedent solution is available.
* Manage time in a manner to ensure all tasks are completed within agreed SLA and time frames.
* Perform datacentre visits for troubleshooting failures, perform upgrades, and fulfil business requirements.
Key Technical Skills
* Cisco Switching / Cisco Nexus, Catalyst, IE switches / VLAN / STP / HA & vPC experience
* Security / Cisco ISE Authentication experience
* Routing / WAN / BGP / OSPF / IPSEC VPN S2S and Remote Access experience
* PTP / Cisco WLC & Meraki Wireless Networking experience
* IT/OT Networking Experience
Good to have skills
* Infoblocks or similar DDI/IPAM experience
* Starlink
Who is Data#3?
Listed in 1997, Data#3 is an ASX200 listed company reporting gross sales of $3 billion in FY25. Headquartered in Brisbane with more than 1,400 employees, we have facilities across 12 locations in Australia and Fiji.
Voted HRD's Employer of Choice for the last 10 years and named one of Australia's Best Workplaces in Technology by Great Place To Work in 2024, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
Don't let this great opportunity pass, send your application now!
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