About the role
We're looking for an experienced Credit Collections Officer to join a busy Accounts Receivable team and take ownership of a high-volume debtor ledger. This role suits someone who enjoys building relationships, solving problems, and driving cash collection results.
What you'll do
* Manage a large domestic debtor ledger
* Proactively follow up overdue accounts via phone and email
* Reconcile statements and resolve account queries
* Manage disputes in SAP and SalesForce
* Work closely with Sales and AR leadership to improve payment performance
* Review credit holds, limits and customer risk profiles
* Ensure all activity aligns with policy and service standards
What you'll bring
* 3+ years' experience in Credit Control / Accounts Receivable / Collections
* SAP experience, not a must
* Intermediate excel skills
* Strong attention to detail and reconciliation ability
* Confident communicator with a professional phone manner
* A results-driven, proactive approach
#J-18808-Ljbffr