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Key account manager

Melbourne
KONE
Key Account Manager
Posted: 13 December
Offer description

Join to apply for the Key Account Manager role at KONE .

At KONE, we bring buildings to life. We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. Are you ready to elevate your career?


Responsibilities and Key Activities


Customer Relationship Management

* Lead the charge in managing local strategic accounts: primary point of contact, understand business, anticipate needs, align solutions.
* Ensure precision in customer data and hierarchies: maintain accurate data, record all information.
* Craft and execute detailed customer plans: collaborate with unit management, develop comprehensive plans.
* Responsible for evaluating any commercial or operational risks or customer complaints related to the account and raising them with the Management team.


Sales

* Create and seize opportunities: work closely with account teams to identify and capitalize on opportunities.
* Share your insights and contacts: support other team members.
* Develop compelling value propositions.
* Monitor compliance and optimise contract performance to maximise profitability.
* Drive profitability: enhance profitability by implementing strategies.


What We Are Looking For

* Minimum of 5-7 years in account management or a related field.
* Strong communication and presentation skills.
* Excellent organisational and time management abilities.
* High level of computer literacy, including experience with CRM software.
* Demonstrated ability to manage and grow client accounts.


There's so much more to KONE than you may realise.

* Enjoy career progression opportunities within a global organisation.
* Access a range of benefits that engage and motivate our employees.
* Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space.
* Grow with comprehensive learning and development programmes covering a wide range of professional skills.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognised. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on


Seniority level

* Associate


Employment type

* Full-time


Job function

* Sales and Business Development


Industries

* Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at KONE by 2x.

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