Opteon is an international provider of valuations, advisory and specialist property services in the Australian and New Zealand market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers. Our future growth strategy is for organic growth, diversification and international expansion.
About the role
Due to company growth, we have an exciting opportunity available for a talented Hubspot CRM Manager.
This varied role will see you take responsibility for managing Opteon's business needs and priorities for the CRM including development, implementation, continued optimisation and operational training, reporting and promotion.
As the Hubspot SME this position will focus on increasing the customer lifetime value across the customer base, retain high-value customers and grow the mid and low value customer share. This role is highly analytical involving data analysis, segmentation and building customer journeys with strong technical knowledge, primarily utilising the CRM platform.
Working closely with the Marketing team this role will ensure that marketing campaigns are delivered to the right customer segments to increase the re-engagement cycle and customer retention rate by delivering relevant content to the Opteon audience. This role requires a test & learn mindset across every campaign.
About you
As a CRM Manager you are strong communicator who is experienced in effectively driving change across a diversified team.
You will have:
Bachelor's degree or higher in Business, Marketing, Information Technology, Product Management, or related fields
Hubspot Product Owner or technical Experience
Experience in driving change and implementing initiatives / projects across people, processes, and platforms to deliver solutions
The ability to analyse data to grasp issues, draw conclusions, understand users' needs and make recommendations
Knowledge of problem solving and frameworks, project and change management
What we offer
We offer rewarding careers for outstanding individuals, a positive and inclusive culture and the distinct opportunity for high performers to develop professionally. This is your chance to be a part of Opteon and its ongoing success.
How to apply
Job Type: Part-time