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Sap business analyst

Melbourne
Kogan.com
Business analyst
Posted: 30 March
Offer description

Kogan.com is a pioneer of Australian eCommerce. Our vision is to use and build technology to deliver personalised, innovative and fast customer experiences. We are pragmatic in our solutions, scalable in our architecture, strong on quality and not afraid to fail fast. As a team, we are empowered to make change, share our views and build each other's capability. We see where AI is heading and we are building towards it. We keep testing, learning and embedding new capabilities into our stack where they add value. It supports our engineers to move faster, make better decisions and focus on solving the right problems, increasing their impact.

Overview

We're looking for an SAP Business Analyst to join our Engineering team, embedded in a squad responsible for our Orders & Dispatch Management System, Financial Systems, and SAP B1 ERP. You'll bridge the gap between business stakeholders and engineers, translating complex operational needs into well-defined SAP solutions that drive efficiency and delivery speed.

What You'll Do

* Partner with engineering squads to define and refine SAP requirements, ensuring stories follow INVEST principles and are ready for sprint.
* Translate business processes across order management, dispatch, and finance into clear technical specifications and acceptance criteria.
* Own sprint planning, backlog grooming, and retrospectives within an agile delivery model.
* Facilitate cross-functional workshops to gather requirements, map SAP process flows, and align stakeholder priorities.
* Maintain deep knowledge of SAP configuration, module interdependencies, and integration points with downstream systems.
* Identify process improvement opportunities within SAP workflows and support change and release initiatives.
* Act as the primary liaison between business users and the engineering team, ensuring alignment on requirements and SAP technical constraints.
* Define UAT scenarios specific to SAP processes, coordinate stakeholder testing, and validate outcomes against business requirements.

What You Bring

* Proven experience as a Technical or Functional BA working directly with SAP (SAP B1, S/4HANA, ECC, or equivalent).
* Hands-on knowledge of relevant SAP modules.
* Ability to write high-quality user stories and break complex SAP work into deliverable increments.
* Comfortable engaging with SAP developers on configuration and technical design.
* Strong facilitation, communication, and stakeholder management skills.
* Proficient with Jira, Confluence, and process/system diagramming tools.

Nice to Have

* Experience integrating SAP with dispatch, logistics, or order management platforms.
* Exposure to SAP BTP, SAP Integration Suite, or API-based integrations.
* SAP certification or formal SAP training.
* Background in finance, supply chain, or operations.
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