Job Description:
The Customer Service role is an exciting opportunity for a motivated individual to provide exceptional support and training to agents and property managers.
Key responsibilities include coordinating marketing initiatives, gathering feedback, and ensuring seamless communication and administration of all marketing support and training.
* Managing helpdesk queries for property and agent marketing enquiries
* Coordinating office marketing support and internal communications
* Providing support on internal marketing products and platforms
* Assisting with marketing training and onboarding new franchise offices
As a key member of the Marketing Operations team, you will play a vital role in supporting our network of offices nationwide.
We are looking for a highly organized and problem-solving individual with excellent communication skills and attention to detail.
Requirements:
* Minimum 1 year's experience in a real estate agency
* Excellent communication and problem-solving skills
* Highly organized and process-driven
* Attention to detail and ability to multitask
What We Offer:
* Monday to Friday, 9:00am - 5:30pm
* Hybrid role with flexibility to work from home on certain days
* Support provided for training and development