Join the Griffith University Student Life, Student and Academic Services team - a caring and supportive environment.
This is a fixed-term (until 14 May 2027) full-time position based at our Gold Coast campus. As Griffith is a multi-site University you may be required to work across other locations.
Job Description
A Senior Student Administration Officer plays a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.
Key responsibilities
* Manage complex student administration issues and offer expert advice on enrolment, program variations, progression, and graduation.
* Assess and process applications such as credit transfers, cross‐institutional studies, degree variations, and course substitutions.
* Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office.
* Engage in activities that support the student journey from recruitment through to graduation.
* Contribute to the delivery and continuous improvement of Student Administration functions.
* Support third‐party student administration functions.
About you
* It is essential you have demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.
* A thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements.
* Demonstrated ability to assess and process complex applications, such as credit transfers, cross‐institutional studies, and program variations.
* Strong communication and interpersonal skills with the ability to interact effectively with students, faculty, and staff.
* Ability to work in a dynamic environment with competing deadlines.
* Demonstrated problem‐solving skills and attention to detail.
* Strong time management and organizational skills.
What we can offer
This fixed-term (until 14 May 2027) full‐time role is primarily based at the Gold Coast campus. Griffith encourages flexibility and occasionally requires staff to work across other locations. Our vibrant campus offers a range of on‐campus services, including cafes and sporting facilities.
Salary Range
The full‐time equivalent base salary will be HEW Level 5 range $79,705 – $89,416 per annum + 17% superannuation. The total FTE package will be in the range $93,255 – $104,617 per annum.
Additional Information
Griffith is committed to a safe and inclusive environment for all. If you require accommodations, let us know so we can work with you to participate fully in our recruitment experience. Griffith values diversity, inclusion, and flexibility and encourages Aboriginal and Torres Strait Islander people, and those of all backgrounds, to apply. For more information, visit our Equity, Diversity and Inclusion page. Griffith also maintains a strict zero‐tolerance policy against all forms of modern slavery; please refer to Griffith's Modern Slavery Policy.
Application Process
Please submit your application online and include the following:
* A covering letter outlining your suitability for the role, referring to the "About you" section above. (For further information, see the Position Description)
* Your current curriculum vitae/resume including full contact details.
Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.
Applications will be reviewed and processed on receipt and must be submitted online.
For further information specifically about this role, contact Julie Clifford, Manager, Student Administration, via email: j.clifford@griffith.edu.au.
Commitment to Safety and Inclusion
Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender‐based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community.
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