Req #4451 294 The Parade, Kensington SA 5068, Australia
Share Job description Posted Monday, 2 February 2026, 7:30 am
Who We Are:
OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart & GiftBox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman y Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
The Role:
This role is responsible for leading workforce labour modelling, analytics, reporting and governance to support effective labour investment and performance outcomes. Working closely with operations, finance and P&C, you’ll provide commercial insight that informs decision making, improves trading performance and ensures strong award compliance. The role plays a key part in delivering meaningful reporting, and supporting leaders with clear, actionable labour insights under a new operating model.
You will provide:
* Workforce labour modelling, forecasting and reporting across operations
* Value driven trade and commercial reporting for operations leadership
* Strong compliance across rostering, pay and award interpretation
* Strategic workforce insights, risk identification and improvement initiatives
* Development of consistent reporting frameworks, scorecards and KPIs
* Cost evaluation of initiatives and ROI tracking
What We Offer
* Join a high-performing team within a leading Australian retail organisation recognised for innovation and progressive thinking
* Be part of a transformative growth journey, with genuine opportunities to build your career as the business continues to evolve nationally.
* Exclusive staff benefits via our OTR App
* Free and confidential Employee Assistance Program (EAP)
About You
* Proven experience in workforce management, commercial operations or labour analytics
* Strong commercial acumen with advanced analytical skills
* Sound knowledge of awards, compliance and workforce governance
* Ability to influence senior stakeholders and lead through collaboration
* Experience operating in large, complex, multi-site environments
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.
Job details
Pay type Salary