About Us
We are a leading provider of Small Business Banking Solutions to customers across the agricultural industry.
Our Team
* We work closely with our customers to identify and fulfill their needs for our Small Business Banking product range.
* We support a diverse range of customers, providing personal and meaningful phone-based and face-to-face conversations.
* We also coach and develop our team members to ensure they have the skills and knowledge required to succeed in their roles.
Key Responsibilities
1. Manage high-value lending and product requests for Small Business customers.
2. Build relationships and partner with our Broker team to drive business growth.
3. Understand customer business needs to provide holistic banking solutions.
4. Increase the portion of My Bank customers within the portfolio through targeted interactions and referrals.
5. Take responsibility for managing customer complaints and escalations until resolution is reached.
6. C coach and develop less experienced team members.
7. Drive customer portfolio risk and compliance.
Your New Role Awaits
You will join our Small Business Regional and Agri team, working closely with customers to identify and fulfill their needs for our Small Business Banking product range.
As a key member of our team, you will play a critical role in driving business growth, building strong relationships with our customers and partners, and developing your skills and knowledge to succeed in your role.
About Our Culture
We pride ourselves on being a diverse and inclusive workplace where every employee feels valued, respected, and empowered to be their authentic selves.
We celebrate our differences and recognize that our unique perspectives and experiences make us stronger as a team.
Why Work With Us?
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation and benefits package.
Join us and be part of a team that is passionate about making a positive impact in the lives of our customers and communities.