Posted: 17 June
The role
About This Role
Purpose‐driven role with full training, career pathways and stability. Community‐based position requiring empathy, organisation and professionalism. Support families by arranging and delivering meaningful funeral services.
We are partnering with one of Australia's leading funeral service providers to recruit compassionate, capable individuals who want to make a real difference in their local community. This role offers more than a job: meaningful, people‐focused work, clear training and development pathways, opportunities to gain formal qualifications, and a supportive team environment with robust leadership.
Key Responsibilities
- Plan, coordinate and deliver funeral services in line with family wishes.
- Guide families through available options with empathy and clarity.
- Manage arrangements from first contact through to service delivery.
- Coordinate and lead services on the day, ensuring everything runs smoothly.
- Provide calm, professional support in emotionally sensitive situations.
What We're Looking For
- Strong customer service background with a service‐first mindset.
- Professional, empathetic and emotionally mature.
- Comfortable working with grieving families and the deceased.
- Clear communicator with strong attention to detail.
- Available to work full‐time, Monday to Friday with on‐call flexibility and occasional weekends.
- Willing to obtain Justice of the Peace (JP) certification.
- Holder of a full, unrestricted driver's licence.
Benefits
- Additional recreational leave.
- Structured onboarding and ongoing training.
- Reward and recognition programs.
- Modern, well‐equipped facilities.
- Career progression opportunities within the organisation.
- Birthday and paid parental leave.
- Fitness and wellbeing programmes.
- Free access to confidential employee support services.
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