Company Overview
At Flight Centre Travel Group (FCTG) our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something amazing – travel!
Integrations Services is at the heart of Flight Centre and is responsible for the Common Core services that power Flight Centre. We create the Booking Management capability which enables our brands and experience teams to effectively search, cart, book and manage our travel products.
Role Summary
You'll work alongside Technical Leads, Engineers and business stakeholders to craft architectural solutions that deliver on our business objectives. With strong business acumen and a pragmatic approach to decision‐making, you'll ensure technical choices are always grounded in customer and commercial outcomes. You'll enjoy getting your hands dirty, improving our developer experience, tooling, pipelines and ways of working, while validating ideas through spikes and prototypes. You will also bring a strong bias for action and lead by doing, not just directing.
If you would like to work on meaningful products with real customer impact and be part of a collaborative, agile, and globally connected engineering community, we encourage you to apply!
Day to day
* Shape technical strategy through hands‐on involvement in product discovery, prototyping and planning
* Design pragmatic, cloud‐native architectures with a focus on simplicity, reuse, testability, performance and stability
* Lead data‐oriented architectural design, defining how data is produced, owned and transformed across business processes
* Validate and evolve architectural decisions through spikes, proofs of concept and close collaboration with engineers and technical leads
* Champion adoption of AI and agentic capabilities in engineering workflows, leveraging emerging technologies to improve delivery and impact
* Stay close to delivery and the code, supporting teams with system dependencies, risk identification and production readiness
* Establish and promote architectural patterns, standards and best practices that scale across teams and domains
* Mentor engineers and technical leaders, empowering teams to make sound architectural decisions within clear security and stability guardrails
* Continuously improve engineering quality, developer experience, tooling, pipelines and ways of working through hands‐on contribution
Qualifications
* 3+ years experience as a Technical Lead or Technical Architect
* Experience in transactional domains (e.g. bookings, payments, e‐commerce) where data integrity and financial accountability are critical
* Broad experience across diverse technology stacks with the ability to assess trade‐offs across languages, paradigms, hosting models and data storage approaches
* Strong experience designing and delivering cloud‐native applications built for global scale, reliability, security and performance
* Strong knowledge of architecture styles including SOA, micro‐services and common software design patterns
* Holistic understanding of the full software lifecycle including CI/CD, observability, production support, reporting and developer tooling
* Exposure to Kubernetes, ElasticSearch, Redis and AWS services such as EKS, Lambda, API Gateway, DynamoDB, S3 and CloudFront
* Demonstrated experience applying AI‐assisted development practices and a strong point of view on embedding AI and agentic capabilities into engineering workflows
* Proven ability to partner with and influence senior business stakeholders
* Excellent written and oral communication skills
* Experience with PCI/GDPR compliance
* Experience with observability tools such as logging (Splunk, Kibana) and monitoring (New Relic)
* AWS certifications such as Solutions Architecture
Benefits and Culture
* Inclusive culture recognized as a Great Place to Work
* Equal Opportunity Employer encouraging all suitably qualified applicants, including Aboriginal and Torres Strait Islander People, people from racial or ethno‐religious minority groups, and people with disability
* Individualised, ongoing learning and development via communities of practice and dedicated time to learn, share and collaborate
* Innovation days to create, collaborate and bring innovative concepts to life
* Dedicated engineering days hosted by technology partners off‐site to increase knowledge and test new technologies
* Access to LinkedIn Learning for ongoing skill development in multiple languages
* Women in PM&E group providing mentorship and networking opportunities
* Exclusive staff discounts through an employee portal, including retail, health and wellness, financial planning and share plans
* Travel discounts for family and friends, covering flights, hotels, tours and insurance
* Career opportunities across a network of brands and businesses with internal promotion pathways
* Corporate health discounts with BUPA and access to an internal gym
* Mental health support and Employee Assistance Program for staff and family
* Social events, awards nights and team‐building activities, with opportunities to attend global conferences
* Corporate social responsibility program supporting nominated charities through workplace giving, volunteering and fundraising, plus paid parental and volunteer leave
* Commitment to sustainability and environmental stewardship in the tourism sector
Company Values
Irreverence. Ownership. Egalitarianism.
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