Reception/Office Administration - Mining Resources Construction
Our Receptionist is the face of Melchor and the first point of contact for our employees, candidates, clients and visitors. They play a vital role in creating a professional and welcoming experience that reflects our values and sets the tone for every interaction with the business. More than simply managing our front desk, this role is about opening our 'shop' each day, keeping the heartbeat of our office running smoothly, and creating great opportunities for talented people to join the Melchor team.
Melchor, part of the Monadelphous Group, is one of WA's fastest-growing civil construction contracting businesses, bringing a unique service offering to large resource-sector projects.
* Working with Melchor offers many benefits, some of which include:
* Fun, fast paced environment and every day is different
* Continual training and development opportunities
* An opportunity to make an impact within a growing tier one company
Key Responsibilities:
* Deliver exceptional front-of-house and administrative support to internal and external stakeholders.
* Maintain a professional and welcoming office environment, including reception, meeting rooms, kitchens and shared spaces.
* Manage incoming phone calls, emails and general enquiries, directing requests to the appropriate teams.
* Coordinate office supplies, facilities and service providers, including cleaners, catering, security and maintenance vendors.
* Support onboarding of new head office employees by arranging IT equipment, workspace setup, access requirements and welcome packs.
* Oversee PPE and merchandise administration, including stock coordination, purchase orders and asset allocation.
* Process purchase orders, manage overhead invoices, and complete monthly credit card reconciliations.
* Handle incoming and outgoing mail, courier arrangements and general office administration duties.
* Maintain office security processes, including swipe card records and alarm procedures.
* Assist with the coordination of staff events and contribute to a positive workplace culture.
* Develop and maintain administrative procedures, supplier records and operational documentation.
What you'll bring:
* Experience on a busy reception desk, managing call volume or experience in a customer service role where you've managed high volumes of customer interactions.
* A commitment for 5 days per week, opening the reception every morning at 7.30am.
* A love for talking to people, helping people and engaging.
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