At Fliteboard, we are...
On a mission to build the world's most loved electric water-sports brand, grow sales in excess of $200m within the next 3 years, and contribute to making oceans quieter and cleaner through the development of new technologies for marine transportation.
Growing from start-up to $80m in annual sales in the last 5 years we've been successful in establishing a global brand following and a loyal community of customers spanning 90 countries.
We have big ambitions, backed by the Brunswick Boat Group, the world's leading marine product group.
Our e-commerce platform continues to grow and we are looking for an experienced, customer focused professional who can take the lead in building the Fliteboard e-commerce experience of the future.
If you are passionate about customers, e-commerce and collaborating with a group of talented people this could be the role for you...
You will be responsible for
* Developing and executing our ambitious global ecommerce plans in alignment with our business goals and customer obsessed approach.
* Specialising in Shopify to build great web experiences.
* Prioritising and leading projects that involve multiple stakeholders and deliver great customer and business outcomes.
* Managing the day to day running of the ecommerce websites, working closely with internal specialists and external agencies.
* Leading e-com operations and coordinating efforts across creative, sales, marketing, customer support, logistics, supply chain and IT teams.
* Analysing and evaluating performance, revenue, profitability and overall customer experience to deliver actionable insights.
* Analysing website visitor behaviours to drive Conversion Rate Optimisation (CRO).
* Working with brand, marketing and customer teams to drive more of the right type of traffic and leads to our website and database.
* Managing product structure and presentation for best results!
What you'll love about Fliteboard
* Creating memorable experiences for our customers
* Working together with a talented and diverse team
* Being part of an innovative, fast moving global company that is changing the way people enjoy time on the water.
* Taking the lead in bringing our ambitious global e-commerce goals to life
* Growth and development opportunities
* Fliteboarding!
Qualifications
* Have at least 5 years experience in ecommerce management, including exposure to global markets.
* Have deep and up to date experience in Shopify.
* Have successfully built and launched websites.
* Are a hands on operator keen to roll up your sleeves and get things done.
* Know how to support and lead experienced agency specialists to help bring ambitious goals to life.
* Can keep projects on track, managing expectations and keeping focus on what's going to deliver the best results.
* Can scale an ecommerce business profitably.
* Can use insights to your advantage, trialling new things, pushing ahead with what works, moving on quickly from things that don't.
* Are obsessed about delivering awesome, enduring customer experiences!
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