Job details About the ClientOur client is a leading provider within the waste operations industry, committed to delivering reliable and efficient services across Brisbane.
With a strong focus on customer satisfaction and operational excellence, they are seeking a motivated and detail-oriented individual to join their team as an Administration Investigator based in Banyo.What you will be doingAs an Administration Investigator, you will play a key role in supporting the waste operations team by investigating service issues, resolving customer queries, and ensuring accurate record-keeping.
This is a hands-on and varied role where youll work closely with drivers, operations, and customer service teams to identify and resolve discrepancies.
Youll also provide administrative support to ensure the smooth day-to-day running of the department.Key responsibilities include:Reviewing service records, run sheets, and GPS data to resolve customer queries regarding household binsInvestigating missed services, incorrect bin placements, or irregular collectionsLiaising with drivers, operations, and customer service teams to resolve issuesPreparing investigation reports and maintaining accurate recordsSupporting general administration functions within the waste operations teamWhat Youll NeedPrevious experience in an administration rolePrevious administration experience Strong organisational skills and high attention to detailsCurrent drivers licence and reliable transportAbility to pass a pre employment medical and police clearanceAbility to work full-time hours: training 8am4pm for the first 24 weeks, then 6am2pm Monday to FridayWhats In It for YouMonday to Friday hours no weekend workHands-on and varied role with opportunities to expand your skillsSupportive and collaborative team cultureApply now
Darcy Bailey - Recruitment CoordinatorPhone-(07) 3715 2085Email ****** WorkPac WorkPac is Australia's largest privately owned workforce solutions business.
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