Our client operates within the Australian healthcare sector, supporting multiple pharmacy locations alongside a specialised in-home healthcare service. They maintain a strong focus on compliance, structured processes, and high standards of documentation within a regulated medical environment.
This role provides structured administrative and operational support across multiple healthcare entities. The focus is on document control, SOP management, and billing support within a compliance-driven environment.
This is an ideal role for someone who thrives in process-driven work, enjoys structured tasks, and has a strong eye for detail and accuracy.
Job/Role Responsibilities
Operations & Document Management
* Organise and standardise SOPs, policies, and operational documents.
* Maintain document consistency across multiple sites.
* Manage document version control and ensure accuracy.
* Update forms, templates, and procedural documents.
* Identify inconsistencies and recommend improvements.
* Ensure documentation aligns with compliance standards.
Clinical Trial & Billing Support
* Raise invoices in Xero (approx. 40–50 per month).
* Process billing data through structured workflows.
* Assist in invoice preparation (final approval handled onshore).
* Support reconciliation processes as required.
General Administration
* Manage receipts and assist with tax-related documentation.
* Collate and organise structured data.
* Provide administrative support across multiple related entities.
* Communicate with contractors via email when required.
Qualifications
* Experience in administration, document control, or office support roles.
* Strong organisational skills and high attention to detail.
* Ability to handle repetitive, process-driven tasks with consistency.
* Strong written English communication skills.
* Experience working in regulated or compliance-driven environments (preferred).
* Familiarity with Xero or accounting systems (preferred).
* Comfortable working remotely within secure systems and following strict data privacy protocols.
* Comfortable to start working on a part-time basis (20-30hrs per week) with gradual increase to full time.
Benefits
* Permanent work-from-home set-up
* Dayshift (Australian business hours)
* Part-time job (20-30 hrs per week; initially)
* HMO
* Annual leave
* 13th-month pay
* With Government-Mandated Benefits
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