At the heart of our operations are thousands of team members, working together in a wide range of roles to bring groceries to over 800 supermarkets across Australia. Whether you're on the shop floor or behind the scenes, life is fast-paced and exciting. Joining our team means you'll be part of a diverse group of people from all walks of life, each with their own unique perspective and skills. Every day brings new challenges and opportunities for growth, and with our comprehensive training programs, you'll gain the skills and knowledge needed to succeed.
About the Role
As a Customer Service Agent, you will play a key role in delivering exceptional customer experiences by safely navigating your local neighbourhoods to deliver customers' shopping to their homes during the day or night. You'll also assist with picking and packing orders to the highest standard, ready for delivery.
Your Skills and Qualifications
* A passion for providing outstanding customer service, demonstrated through enthusiasm, energy and pace
* An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to consent to undergo both a police history check and driving history check)
* The confidence to safely drive and navigate through busy streets, suburban roads and/or regional areas
* To be active – as well as driving, you'll be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)
* Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends (generally shifts run from 5am-1pm and 1pm-11pm
Why Work with Us?
We're not just about offering great discounts – it's about creating a positive and supportive work environment where your wellbeing and professional development are invested in. We celebrate individual contributions and offer flexible work arrangements, additional leave and parental leave entitlements to support our employees' unique needs.
We're committed to building a workplace that's inclusive and welcoming to everyone, regardless of age, culture, ability, sexual orientation or gender identity. We encourage applications from people of all backgrounds and abilities, and we're happy to adjust our recruitment process to support candidates with disability.