Description of position:
Stocks and straightens merchandise for sale in the warehouse. Clears and cleans aisles, assists members.
Daily tasks and responsibilities:
• Spots for forklift drivers to keep people out of fall-danger zone.
• Follows merchandising standards and practices. Aligns product, collects and returns stray items, stocks to maintain high product levels.
• Communicates with supervisors and managers to determine merchandising plan and priorities. Writes list of products to be brought from steel, by forklift driver, for stocking.
• Stocks opened cases on shelves. Moves and positions pallets of merchandise using manual pallet jack. Stacks product from partial pallets to full pallets.
• Uses box knife to cut boxes for display/accessibility of product and to cut twine or shrink wrap from pallet. Wraps or ties and tags pallets to be returned to steel.
• Marks product number on unmarked items using marking gun. Observes and ensures correct product signage.
• Sets up display models, assembling as necessary. Modifies displays for safe handling by members, e.g., bolting heavy equipment, taping blade edges. Follows all safety and security procedures.
• Pulls loose cardboard and slip-sheets from floor. Clears sales floor of debris and sweeps. Removes empty pallets from the sales floor. Operates cardboard baler and trash compactor. Rewraps loose product using shrink-wrap machine.
• Provides prompt and courteous member service. Helps members to load large items into their cart, directs members to products, and relates product status knowledge.
• Assists with front end duties as necessary.
• Assists other areas in the department as necessary and Assists in other departments of the warehouse as necessary.
• Creates computer-generated signs.
POSITION REQUIREMENTS
Competency Statement(s)
• Communication – Articulates information in a way that can be easily understood by employees, members, and vendors. Actively listens to fellow employees, members, and managers.
• Member Service - Exhibits a professional demeanour toward others. Unselfishly serves others and assists members, employees and vendors in a prompt and effective manner while following company procedures. Ability to identify problems, find solutions, and make sound decisions that reflect Costco’s Code of Ethics.
• Self-Motivated - Well-organised and able to prioritise, multi-task, and adhere to deadlines while working efficiently and independently with minimal supervision. Accepts responsibility for his/her choices and decisions.
• Team Player - Cooperates well with a variety of personalities and individuals and participates in a skilled manner to accomplish the business goal. Willingness to perform tasks assigned by supervisors and to assist others as needed.
• Flexibility - Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Willingness and ability to comply with new programs, methods, practices, and procedures.
• Record of Satisfactory Job Performance - Demonstrates satisfactory job performance as indicated on the most recent review through positive demonstration of Costco’s Success Behaviours, and by a file free from counselling notices related to job performance.
Qualifications (Costco-specific or industry-specific skills that candidates should possess):
• Education/Training: Higher School Certificate or higher
• Licenses/Certifications: None.
• Experience: Customer experience or comparable service
• Knowledge/Skills: Basic Maths Skills, AS400