We're looking for a detail focused individual to join our busy team Located in Bunbury. We are a multi franchise dealership with Nissan & Renault in Bunbury and Nissan, Ford & Mitsubishi in Narrogin. This role will cover the Warranty for both sites, so travel between sites may be required but most work will be done from the Bunbury Dealership.
The person we are seeking must be reliable, and self-motivated with a good eye for detail. This role is fast paced, your day will include problem solving, thinking on your feet, and developing relationships with other staff members & manufacturers.
This role is full time, Monday to Friday, 38 hours per week. This role would suit an energetic individual, who enjoys keeping busy and has excellent attention to detail.
About you:
Previous experience as a warranty clerk or service advisor within the automotive industry (not essential but highly regarded)
Excellent written and verbal communication skills
You will thrive in a busy, high-volume environment
Have Effective time management and organisation skills
You will have sound computer experience with the ability to learn new systems
You will have a can-do approach where no task is too hard
Work well under pressure
Be able to Communicate effectively with fellow staff and work in a team
Knowledge of motor mechanics is advantageous
About the role:
Responsible for organizing, processing and reviewing warranty claims for all 4 manufacturers
Verifying and ensuring compliance with manufacturer requirements
Scheduling customer service orders, utilizing company software and achieving challenging time restraints
Carry out internal warranty audits
Co-ordination of manufacturer warranty parts return
Collating and translating vehicle symptoms to repair orders that can be clearly understood and diagnosed by technical staff
May also be required to help on the service counter at times to cover annual leave
The successful applicant will be offered a competitive salary Package with the potential opportunity to increase your income through high performance. Previous experience will be viewed favourably. Training can be provided to the right candidate.
We look forward to receiving your resume, and short cover letter.