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Senior client services leader

Newcastle
beBeeService
Posted: 13 December
Offer description

Service Manager

As a Service Manager, you will play a key role in ensuring that client services are delivered effectively and efficiently.

* Responsibilities include managing client services that cater to individual needs in dynamic environments where care requirements can change rapidly.
* You will drive team development and performance improvement initiatives to promote business growth and viability.
* Stay up-to-date with industry trends and community changes, incorporating these insights into the service's business plan.
* Pursue continuous quality improvement to ensure our service meets high standards, aligning with Aged Care Accreditation Standards.

Requirements for this position include:

* Previous experience in aged or community care, or equivalent experience in social services, management, or human services.
* Develop strong networks to establish partnerships with external stakeholders.
* Demonstrate solid financial management skills, with a proven track record of delivering operational strategies.
* Cultivate teams through ambiguity and change, while maintaining confidence and expertise.
* Show a deep understanding of Work Health and Safety principles and risk management practices.
* Possess extensive knowledge of AN-NACC and current AHPRA registration.

Benefits of working with us include:

* A rewarding career with a leading human services organization.
* Up to $18,550 NFP salary packaging available.
* Access to exclusive discounts through our U rewards program.
* Enjoy access to Fitness Passport – Live your best life.
* Work in a supportive, inclusive, and collaborative environment.
* Grow your career with opportunities for professional development.
* Purchase additional leave as per organizational policies.

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